 |
|
 |
Welcome to LifeLock!You can stop looking over your shoulder because we've got your back. |
 |
|
 |
1-2 hours after enrolling:Email from us stating that your alerts have been requested on your behalf. |
 |
On the next business day after enrolling:Email from us stating that your credit reports have been ordered on your behalf. |
 |
|
 |
Every time you apply for new credit or someone tries to do something with your credit:You should receive a phone call from the bank asking if you are actually the person applying for credit in your name. If you are, great, if not, the transaction stops. |
 |
|
 |
On the next business day after enrolling:Email from us stating that we have processed the request to remove your name from Junk Mail lists. |
 |
|
 |
Email from us saying that we’ve asked for you to be removed from pre-approved credit offer lists. |
 |
|
 |
Within 2 weeks of your enrollment:Letters from the credit bureaus confirming that fraud alerts have been set. |
 |
Within 6 weeks of your enrollment:Your credit reports from each of the major bureaus. |
 |
Within 2 months of your enrollment:You should begin seeing a dramatic decrease in Pre-approved credit card offers and other junk mail. Please note that banks with which you already do business can continue to send you offers, unless you tell them specifically that you don't want them anymore. |
 |
|
 |
About every 90 days and every 90 days thereafter:Unless you tell us to stop, you will receive emails from us stating that we have requested that your fraud alerts be re-set. |
 |
Within 2 weeks after that:You will receive confirmations from the credit bureaus that your fraud alerts have been re-set. |
 |
Every 12 months:You will receive new copies of your credit reports from all credit bureaus. |
 |
|
 |
If you ever have a question or need help:Our highly trained specialists are here from 6:00 AM until 10:00 PM Pacific time seven days a week. |