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Envoy Mortgage Reviews
At Envoy Mortgage, we believe we have the best jobs in the world. We help people like you afford the home of your dreams. The process of financing a home can be complicated, and maybe even a bit scary. Richard Woodward's team at Envoy Mortgage can help you navigate these waters and find the right home loan for you.
This site is dedicated to all of our clients. After receiving so many warm sentiments and accolades, we decided to post them all here. We’ll share their words with the whole country, so everyone can know how easy the loan process through Envoy Mortgage can be.
We understand how big of a decision your home loan is, and Richard Woodward's team at Envoy Mortgage has the expertise, caring and dedicated support needed to help you.
See what our clients are saying…
Jeffrey Bracken completed a Realtor Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: I have been referring Richard Woodward at Envoy now for the last year or so. The best thing I can say is that I always get straight forward professional service. He sand his staff are the best..!!
Mohana Vamsi Boppana completed a Customer Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: Working with Richard and Jan at Envoy Mortgage has been a great experience. Everything was straight forward. I was extremely pleased with Richard’s work. His numbers were best in the market and ended up lower than quoted. I will go back to them for all my financial investments and I think i found a great financial advisor during my home hunting process. I closed on my house in 3 weeks especially with Christmas and New Year holidays in the midst. Richard and Jan made my home buying experience a breeze and made us feel comfortable during the loan process. All questions were answered in a timely manner and both Richard and Jan were available beyond normal business hours. You will only find out what a great team they are only if you give them a chance. A promise delivered. Thank you Richard and Jan.
Stephanie Reeves completed a Customer Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The borrower was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Monty Brown completed a Customer Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The borrower was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: Great Experience. Last refinance was done with Bank of America, and this transaction was much quicker, with much less hassle.
Laura Zamora completed a Customer Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The borrower was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: Jan Halfacre & Richard Woodward were professional, reliable and courteous. Very easy to work with and responsive when I had questions are concerns.
Linda Garrett completed a Customer Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The borrower was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: Richard and his staff exceeding my expectations. My refinance was done in half the time expected and I was updated frequently. Every question was qickly answered and most time answered before I even had an opportunity to ask. I highly recommend.
Derek Austin completed a Customer Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The borrower was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: Richard Woodward was our loan officer throughout this process & he far and away exceeded all expectations. He did an amazing job and I will 100% recommend him to anyone looking to finance a new home in the future.
Mike Masingill of RE/MAX DFW completed a Realtor Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The realtor was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: Great job
Contact Information:
Agent Name: Mike Masingill Phone: 972-402-4143 Email: mikem@rmdfw.com
Madeline Fly of Coldwell Banker Apex Realtors completed a Realtor Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The realtor was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: Really liked the timely updates!
Contact Information:
Agent Name: Madeline Fly Phone: 214-460-7564
Scott McGhie of Zip Realty completed a Realtor Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The realtor was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: In my 10 years in real estate I have never worked with a better mortage company.Richard Woodward and his teams relentless pursuit of getting your loan complete with no inconvience to the client makes a Realtors life a lot more productive.
John Callaway completed a Customer Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The borrower was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: Second time using the professional expertise of Richard Woodward. This is the only person/organization I will ever use...and the only person/organization that I proudly recommend to others.
Allen Culpepper completed a Customer Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The borrower was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: I can't say enough good things about Richard and Envoy mortgage. Besides being one of the nicest guys around he made my loan process go smoothly with constant communication and updates on the status of things. Also no one could even come close to their low rates and fees. This is the second time I've used Richard and Envoy Mortgage and I cannot recommend him highly enough.
Jeffrey Bracken of ZipRealty completed a Realtor Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The realtor was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: I was referred to Envoy Mortgage ( Richard Woodward ) by a colleague. I can only say that if and when I have a chance to refer a client to Envoy I always do. Today's market is tough enough on the sales side. But, when you have a lender like Envoy. There is no worry from a lending point of view. Richard's team is the best..!!
John Gowen completed a Customer Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The borrower was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: I received the "Platinum Service" plan. I could not be more satisfied!
Christine Shannon of Keller Williams Realty completed a Realtor Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The realtor was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: Richard is very detailed and keeps the clients updated as well as both Realtors. I love working with him and his team. I took me a long time to find a lender this good.
Contact Information:
Agent Name: Christine Shannon Phone: 972-824-9288
CIARAN MANNING completed a Customer Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The borrower was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Joe Dearman completed a Customer Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The borrower was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is Better than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage meet your turn time expectations from start to closing date? = 5
4.) Did Envoy meet all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Purchase Transaction
Richard Woodward was absolutely wonderful and there for every question I had. He and his team's professionalism is what truly sets them apart. There is no doubt that I would recommend him to anyone searching for mortgages. H Hughes March 2011
Purchase Transaction
Everything went very smoothly. Our closing was very quick and smooth. During the process, it was very easy to get all of our questions answered very quickly. I will use Envoy in the future if I buy another home. Thank you for everything! H. Schubert February 2011
Purchase Transaction
Richard and Jan were wonderful! They were always on top of things and I felt they always had our best interest at heart. Thank you for your hard work and patience! D Barney February 2011
Purchase Transaction
Claire Vrana was extremely helpful during this process. She was always there to answer any questions I had. She even took time out of her vacation schedule to help me lock in my rate with Envoy. J Nutt December 2010
Purchase Transaction
If it had not been for Richard Woodward and Jan Halfacre walking me through the entire process and assuring me along the way, I would have probably experienced a nervous breakdown. They made me feel like they really cared. M Green December 2010
Purchase Transaction
Being first time home buyers, my wife and I were already nervous about the whole process. After meeting with a previous lender and getting "everything we needed" we found a home and started the process. Our lender was just awful, she had verbally told us things, then when the paperwork came through it was all different. After scheduling and canceling the closing 4 time due to paperwork/underwriting issues and much more aggravation we walked away from them. Luckily, through our builder, we found Richard Woodward and Jan Halfacre at Envoy Mortgage. After 1 phone call, where we explained everything that had happened and what we went through, Richard instantly put us at ease. He took the time to explain everything properly and thoroughly. He got everything he would need from the start, helped us and advised us on the things we couldn't understand. That same evening Jan called us to start putting paperwork together, after hearing what happened with us she also did everything to get things done as quickly as possible, she even offered to work late if we needed more time to get things to her. We closed in less than 2 weeks after starting the process with Envoy. They made it simple for us, we felt really comfortable during the whole time, and they genuinely cared. I cannot thank them enough for getting us into our first home. I would recommend Richard to anyone. Thank You again for everything! PParmar December 2010
Purchase Customer
As first time home buyers we were totally lost when it came to buying and financing our home. Richard at Envoy was amazing at putting us completely at ease and giving us the confidence we needed to have a stress-free buying experience. Richard answered all of our questions and made sure we understood the whole process. After meeting with several other lenders, I can say he is the best around. We've found our lender-for-life and recommend you do to! M Gann November 2010
Purchase Customer
I have nothing but good things to say about Richard Woodward and Jan Halfacre. They were both very diligent in helping us through the whole process and were very kind. I would never hesitate in recommending them to my friends and associates in the future. Ronald B October 2010
Refinance Customer
I enjoyed working with Envoy. While I was not expecting to have to submit so much documentation I understand that is just part of the process now. Both Jan and Richard were very helpful throughout the process. I will definitely be referring them to anyone looking to secure a loan for the purchase of a new property or to refi an existing loan. I am also happy to be a reference if needed. James T October 2010
Purchase Customer
Just like some others, we found Richard after thorough research and found that what his customers and others say about him is true: Great customer service, effective communication, thoughtful counsel and speed. They are very patient, professional, responsible, and efficient. We didn't meet him in person. The whole mortgage loan process was through phone calls,fax, and emails and our house got closed in less than three weeks! We will highly recommended him to our friends. October 2010: Yelin O
Excellent Customer Service
We found Richard after thorough research and found that what his customers and others say about him is true: Great customer service, effective communication, thoughtful counsel and speed. We walked away from our long time big bank mortgage company due to poor communication, sloppy work, and a gut feeling that we were being manipulated. We contacted Richard after thorough research. With the closing deadline quickly approaching, he and Jan were able to get the mortgage financing completed on time. They were able to do this even after we changed mortgage products midstream after Richard evaluated our situation and made the recommendation - even though it would not benefit his bottom line. Integrity. How often can you say that about anyone these days! Also, Envoy's cost structure was in line with other companies - even the big mortgage mills. We will use this company again and will recommend others do so too. July 10, 2010 Beasley - Dallas, Texas
Richard
Many thanks to you and your team for the fine work you did on handling my mortgage needs. Lollie was correct when she said you were a 'pro' when it came to mortgage matters.
Please pass along my thanks to your staff for their fine work.
Blessings to you all.
David
Richard;
Words cannot expess our gratitude with all the difficulty our loan presented. Many thanks for getting it done.
Carl and Soula
Richard,
I just wanna thank you immensely for working so hard to make my dream of owning a home come true. I am truly blessed to have had such a highly qualified and dedicated team sweating on my behalf.
Thank you and God bless you.
Anne
Dear Richard,
We would like to show our appreciation by saying thank you for all your hard work, for making the purchase of our home very pleasant and for being the best at what you do!
Regards, George and Brenda M.
Dear Jan and Richard;
This is from a grateful heart, thanking you for all the pain and heat you took on my behalf. I am truly enjoying my new home and new bills! Thank you from the bottom of my heart!
Anne N
Thank you so much for helping me purchase my new home. I have applied with other mortgage companies in the past. Envoy Mortgage was much quicker and more available for my questions and concerns.
Thank you again;
Sarah M
November 27, 2006
Dearest Envoy Mortgage “family”-
We cannot possibly thank each of you enough! Thomas and I LOVE our new home and it’s all the result of your hard work and “failure is not an option” attitude!
Having come to you mid-process and with so many financial hurdles, we began to think that the dream of owning our own home would not soon become a reality.
When the going got tough y’all kicked some proverbial butt and kept on kickin’ it all the way to closing!
Had it not been for your expertise, attention to detail and refusal to take “no” as an answer, we would not be celebrating the first of many, Holiday Seasons, in our beautiful new home.
Thank you again for treating us better than family :) and for getting the job done when others had failed!
I hope to send you many friends, family members and acquaintances as I would not have them go anywhere else for their home loan needs.
Happy Holidays and may the New Year be a healthy and prosperous one for us all!
All our best-
Heather Miata & Thomas Edstrom
We applied with Southest Funding before coming to you. Envoy Mortgage saved us time and money. Over $6000 in closing cost and a better rate. Thank you for all your hard work on our loan.
We will be referring you to our friends and relatives.
Daniel Munoz
I've worked with various lenders in the past; but recently I've been working with Andrew Stringer with Envoy Mortgage. My customers really seem to like him. He goes out of his way to help them and answers all their questions so they know what to expect when they get their mortgage. He's really easy to talk to and I've been told by several of my buyers that he makes them feel comfortable with their questions. I know he gives them a lot of individual one-on-one attention. He meets with them personally and then he always shows up at their closings. He works real hard to find them the best loan and rates that meet their needs. I will be purchasing a new home myself and will be using Andrew as my Mortgage Broker. I am always pleased to hear from him and happy with his prompt, courteous follow up.
Diane Houston REALTOR (R) ZipRealty
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